Vision
“Our commitment is to provide our customers with best-in-class water treatment solutions that offer outstanding quality, safety and water treatment effectiveness”
Mission
“We are committed to becoming recognised as the UK’s leader for the supply, installation, commissioning, servicing & repair of water treatment & purification solutions that collectively help us all safeguard the world’s most precious resource – water”
Our commitment to the above will be achieved by:
Customers
- Ensuring customer requirements are understood and fully met
- Maintaining open and honest relationships with customers
- Using customer feedback to help improve our products and services
- Keeping customer satisfaction at the heart of our business
Internal Systems
- Operating effective & safe working practices
- Utilising innovative water treatment products/technologies that are clean and green.
- Ensuring the working environment is conducive to supplying quality products and services
- Managing risks associated with effective quality management
- Harnessing and protecting company knowledge
- Ensuring employees are competent and trained
- Ensuring compliance with ISO 9001:2015 and other applicable regulatory requirements
- Selling quality objectives and targets and monitoring their achievements
- Capturing and analysing performance information to facilitate continual improvement
Suppliers
- Only using suppliers who share our commitment for customer satisfaction
- Only using suppliers who meet our performance expectations
Romy Khokhar
CEO
January 2025
