Quality Vision
Our commitment is to provide our customers with best-in-class water treatment solutions that offer outstanding quality, safety and water treatment effectiveness.
Quality Mission
We are committed to becoming recognised as the UK’s leader for the design, supply, installation, commissioning, servicing & repair of water treatment & purification solutions that collectively help us all safeguard the world’s most precious resource – water
Our commitment to the above will be achieved by:
Customers
- Ensuring customer requirements are understood and fully met
- Maintaining open and honest relationships with customers
- Using customer feedback to help improve our products and services
- Keeping customer satisfaction at the heart of our business
Internal Systems
- Operating effective & safe working practices
- Developing water treatment services & products that are innovative & effective
- Ensuring the working environment is conducive to supplying quality products and services
- Managing risks associated with effective quality management
- Harnessing and protecting company knowledge
- Ensuring employees are competent and trained
- Ensuring compliance with ISO 9001:2015 and other applicable regulatory requirements
- Setting quality objectives and targets and monitoring their achievements
- Capturing and analysing performance information to facilitate continual improvement
Suppliers
- Only using suppliers who share our commitment for customer satisfaction
- Only using suppliers who meet our performance expectations
Romy Khokhar
Company Director
June 2024
