Fiesta Acapulco case study

Scaletron reduced downtime, improved system efficiency, and delivered cleaner, better-tasting water.

Client: Fiest Acapulco
Region: USA
Sector: Hospitality
Product: Scaletron water conditioner

Fiesta Acapulco is a popular restaurant in Newburgh, Indiana, operating in an area with very hard municipal water (25–30 grains per gallon). Despite using a conventional softener, staff faced persistent scale issues in the tankless water heaters, dishwasher, and beverage systems.

The challenge

Tankless water heaters required costly bi-weekly descaling

Persistent scale build-up across kitchen fixtures and toilets

High running costs from filter replacement and chemical use

Poor beverage and ice quality caused by chlorine and ammonia in the local supply

The solution

To protect the full system, two ½” Scaletron units were installed — one on the main incoming line to treat the entire building and another before the dishwasher for targeted protection. An activated-carbon backwashing filtration system was also added to serve the beverage and ice machines, removing chlorine and ammonia from the municipal supply and improving taste and odour throughout the restaurant.